Better Late Than Never
When I arrived slightly early at the Asheville, NC airport for my flight to Newark, I was greeted by the following sign:
As it turned out, the flight actually departed and arrived on-time. While this was clearly an employee’s idea of humor, the timing was poor considering that it coincided with the release of a report citing slipping quality across US airlines (including more frequent delays), and increased complaints from passengers.
What can we learn? 1) Consider what else is going on and the perceptions of others before using humor; 2) Don’t do anything you don’t want to see published on someone’s blog.
©2007 Pam Harper. All rights reserved.
Posted by Pam Harper on April 9th, 2008 filed in Preventing Gridlock, Strange But True
Posted by Pam Harper on April 9th, 2008 filed in Preventing Gridlock, Strange But True
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